Shipping policy
Thank you for shopping with Avenza-PK! We are committed to delivering your order quickly and safely. Please review our shipping policy below to understand how we process and ship your items.
1. Order Processing Time
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All orders are processed within 1 to 2 business days (Monday through Saturday, excluding public holidays) after receiving your order confirmation email.
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Once your order has been shipped, you will receive a notification along with tracking information.
2. Shipping Rates & Delivery Estimates
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Shipping charges for your order will be calculated and displayed at checkout.
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Standard Delivery Time: Typically takes 3 to 7 business days depending on your location within Pakistan.
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Please note that unforeseen circumstances like weather conditions, courier delays, or public holidays may occasionally affect delivery times.
3. Order Tracking
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Once your package is handed over to our courier partner, you will receive a tracking link via SMS or email to monitor your shipment status in real-time.
4. Incorrect Address and Delivery Issues
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Please ensure that your shipping address and contact number are accurate at checkout. Avenza-PK is not responsible for delays or lost packages resulting from incomplete or incorrect addresses provided by the customer.
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If a package is returned to us due to multiple failed delivery attempts by the courier, re-shipping charges will apply.
5. Contact Us
If you have any questions or concerns regarding your shipment, feel free to reach out to us at:
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Email: ecomm.store.shop@gmail.com
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Store: Avenza-PK